How May I Help You?
Phone Help
about 1 month ago
Introduction
With our phone service and a wireless connection, use our free Wave Cloud Phone App to:
Make and receive calls with the home...
4 months ago
Introduction
Resolution Steps
Dial 111 from your home phone. A toll-free automated system provides you with your phone...
5 months ago
Introduction
If you feel threatened or in danger, dial 911 for immediate assistance from law enforcement
Resolution Steps
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5 months ago
Introduction
Resolution Steps
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Voice Mail Set Up
Voice mail instructions and support
Dial *9 from...
5 months ago
Introduction
The Wave phone portal enables the user to independently view and make changes to their phone service, at their own...
7 months ago
Introduction
There are a few types of No Dial Tone; it can happen on one or more phones with the same phone number
Dead air
Loud humming...
8 months ago
Introduction
When calling your phone line, describe what you hear:
The phone rings, but the phone doesn't ring in your home
A busy signal, but...
8 months ago
Introduction
Resolution Steps
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I'm Unable to Make Outgoing Phone Calls
Make a test call to see if you...
10 months ago
Introduction
Resolution Steps
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I hear beeps when I pick up the receiver on my phone; I can dial...
11 months ago
Introduction
There is noise on the line when I pick up the phone
Call quality is affected by static/crackling, radio interference, humming,...