How May I Help You?
Phone Help
13 days ago
Introduction
With our phone service and a wireless connection, use our free Wave Cloud Phone App to:
Make and receive calls with...
about 2 months ago
Introduction
When calling your phone line, describe what you hear:
The phone rings, but the phone doesn't ring in your home
A busy signal, but...
3 months ago
Introduction
Resolution Steps
If you are unable to place calls to a 900 number:
Ensure you are dialing the correct telephone...
4 months ago
Introduction
Resolution Steps
Are you reaching a recording?
If yes, what does the recording state?
Listen to the recording...
4 months ago
Introduction
Resolution Steps
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I hear beeps when I pick up the receiver on my phone; I can dial...
4 months ago
Introduction
Resolution Steps
Choose the selection that best describes your specific problem:
Interference / Static /...
4 months ago
Introduction
There are a few types of No Dial Tone; it can happen on one or more phones with the same phone number
Dead air
Loud humming...
4 months ago
Introduction
Resolution Steps
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Voice Mail
Voice Mail Set Up
Dial *9 from your phone line; the...
4 months ago
Introduction
Resolution Steps
Wave phone service includes 16 free calling features. Check out our phone feature page...
12 months ago
Introduction
The Wave phone portal enables the user to independently view and make changes to their phone service, at their own...