How May I Help You?

I Hear Other People/Interference while I am on the Telephone

Introduction

Resolution Steps

Choose the selection that best describes your specific problem: 


Interference/Static/Noise 

 

  • Unplug all equipment from your telephone jacks such as cordless telephones, answering machines, computers, and fax machines.  

 

  • Plug in a standard corded telephone. Cordless telephones can pick up static or noise from FM, CB, Ham radio, Scanners, Baby Monitors or other cordless phone signals.  

     

    • Does the interference continue?

      • No
        • Determine which equipment is causing the problem by plugging each piece back in individually.

      • Yes

         

I can hear and carry on a conversation with another person when I am using my telephone.


  • Unplug all equipment from your telephone jacks such as cordless telephones, answering machines, computers, and fax machines.  

 

  • Plug in a standard corded telephone. Cordless telephones can pick up static or noise from FM, CB, Ham radio, Scanners, Baby Monitors or other cordless phone signals.

 

  • Is the problem resolved?

     

    • No
      • If possible ask the person you are hearing for their telephone number.

       

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps