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Service Protection Plan for CA, OR and WA

Introduction

 

 

Service Protection Plan

 

 

  • Covers diagnostics and repair for issues related to existing inside wiring and outlets; wall fishing is not included
     
  • Covers trouble calls that require repair to telephone wiring, Wave cable television wiring and/or Wave internet service wiring located inside the customer's home
     
  • Goes into effect immediately when added to an account
     
  • If removed within 6 months after a technician visit, a technician visit fee can apply
     
  • Chat with a representative or contact us to add service protection to your account
     
     
     

 

 

 

Resolution Steps

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps