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Registering for a TiVo 'My Account' Online

 

Introduction

Benefits for Registering for TiVo 'My Account" Online
 

  • Manage your TiVo account
     
  • Name your TiVo
     
  • Set up recordings remotely

Resolution Steps

  1. Go to the TiVo homepage https://www.tivo.com/ and click Sign In at the top 

     
  2. Click on Have a TiVo device from your cable company 
     
    • Do not click the activate your TiVo box link;  your TiVo is already activated  

  3. Enter the 15-digit TiVo Service Number (TSN)
     
    • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
       
      • Go to  TiVo Central | Settings & Messages | Account and System Information | System Information

         
      4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
       
      • Go to TiVo Central | Settings & Messages | Help | Account and System Info

         
      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
       
      • Go to TiVo Home | left arrow to Menu | Help | Account and System Info | System Information

     
  4. Add the 10-digit Media Access Key (MAK) number
     
    • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
       
      • Go to TiVo Central | Settings & Messages | Account & System Info | Media Access Key
        (see steps)

         
      4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
       
      • Go to TiVo Central | Settings & Messages | Help | Account & System Info | Media Access Key
        (see steps)

         
      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
       
      • Go to TiVo Home | left arrow to Menu | Help | Account & System Info | Media Access Key
        (see steps)
         
  5. Enter your 10-digit Telephone Number and Zip Code
     
    • Use the phone number and Zip Code associated with your service address

       
  6. Enter and confirm your Email Address; any valid email address may be used

     
  7. Click Submit to send a confirmation phrase to your TiVo
     
    • Enter the Confirmation Phrase on the appropriate TiVo website displayed and set up a password
       
    • Note: within 48 hours, TiVo will also send the Confirmation Phrase to the email address on file

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps