How May I Help You?

Email Error 550

 

Introduction


Full Error Message:

  • SMTP error (send mail) from remote mailer after RCPT TO:<e-mail@abc.com>: host abc.def.ghi.com [12.345.67.89]: 550 Message exceeds the size limit

Resolution Steps


Error 550 Message Exceeds the Size Limit:

  • This error explains the issue originates with the other party's email service, not our company

    • The message is not too large for our company cable modems or email servers, but too large for the other party's servers

 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps