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TiVo Guide: No Data, TBA and General Information

 

Introduction

 

Access guide information by pressing  the Guide button on your remote

Resolution Steps



 

How Many Days of Guide Data Depends on the TiVo

    • 2, 4 and 6 Tuner TiVos hold up to 14 days - consisting of past, present and future guide data

    • Single Tuner TiVos hold up to 7 days - consisting of past, present and future guide data
 

TiVo Daily Service Connection

    • The TiVo automatically connects to the TiVo Service every 24 to 48 hours 

    • This Daily Service Connection downloads Program Guide data

      • If the call is unsuccessful, the TiVo will try again within 24 hours; the TiVo will eventually lose Program Guide data if a successful call is not made
   

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps