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WiFi Network Name (SSID) and Password Setup



  • An SSID (service set identifier) is a sequence of characters that create a unique name for a wireless network
  • SSIDs differentiate one wireless LAN from another, so all access points and all devices attempting to connect to a specific wireless LAN must use the same SSID
  • An SSID is also called a network name

  • The steps in this article are predicated upon a physical hard-wired connection


All steps are to be completed with a web browser

Resolution Steps

  1. Open any web browser (Chrome, Firefox, Edge etc) and type the equipment address in the device address bar:
    Equipment  Local Address
    Archer C7 AC1750 
    Arris DG860
    Arris DG1670
    Arris DG2460
    Arris DG2470
    Arris DG3450
    Arris TG3452
    Asus RT Series
    Calix 854G Indoor ONT
    Calix 844E-1 Wireless Router
    eero app only 
    Hitron CGN Wireless Cable Gateway
    Hitron CGN3 Wireless Cable Gateway
    Hitron Coda 3582
    Hitron Coda 3589
    Hitron Coda 4589
    Linksys BEFCMU4 All-in-One
    Linksys WRT54G2/e1000/e1200 Router
    Linksys e2500 Router/ea2700/ea2750 Router/ea6350 Router
    Motorola SBG Series
    Netgear R6220 AC 1250 Smart Router
    Netgear R7000 Nighthawk Router
    Pace D5001 All-in-one
    Technicolor CGM 4231
    Ubee All-in-One
    Ubee 1301

  2. Hit Enter
  3. You are prompted for a username and password.   Find the username/password below for each device.

    WiFi connected device - if no login prompt appears, check the available WiFi networks in device settings and try again
    Preferred connection - use a hard-wired (Ethernet) computer  

    Equipment User / PW
    Archer C7 AC1750 admin / admin 
    Arris DG860 admin  /password
    Arris DG1670 admin / password
    Arris DG2460 admin / password
    Arris DG2470 admin / password
    Arris DG3450 admin / password
    Arris TG3452 admin / password
    Asus RT Series printed on device label
    Calix 854G Indoor ONT printed on device label
    Calix 844E-1 Wireless Router printed on device label
    eero app only 
    Hitron CGN Wireless Cable Gateway cusadmin / password
    Hitron CGN3 Wireless Cable Gateway cusadmin / password
    Hitron Coda 3582 cusadmin / password 
    Hitron Coda 3589 cusadmin / password 
    Hitron Coda 4589 cusadmin / password
    Linksys BEFCMU4 All-in-One leave blank / admin
    Linksys WRT54G2/e1000/e1200 Router admin / admin
    Linksys e2500 Router/ea2750 Router/ea6350 Router leave blank / admin
    Linksys ea2700 admin / admin
    Motorola SBG Series admin / motorola 
    Netgear R6220 AC 1250 Smart Router admin / password
    Netgear R7000 Nighthawk Router password is set at first login
    Pace D5001 All-in-one printed on device label
    Technicolor CGM 4231 leave blank / leave blank
    Ubee All-in-One user / user
    Ubee 1301 printed on device label

  4. Click OK
  5. Click on Wireless
  6. In the Service Set Identifier (SSID) box, place a name or number that will most easily be remembered and recognized. 
    • These could be names such as Dad's Internet or Tiffany's Network
  7. A WPA2 Password Field appears in this same section, populate an appropriate password.
  8. If a New Channel drop-down box is present, select auto
  9. Click Apply

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps