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Introduction
Resolution Steps

I hear beeps when I pick up the receiver on my phone; I can dial out: 

  • Voice mail provides a series of beeping tones known as stutter dial tone when a message is waiting

  • Without voice mail, there may be a problem with equipment or a jack  

    • Your phone may need new batteries; unplug the phone and try another phone you know is working properly

    • If the problem persists, unplug phones and equipment from jacks / electrical outlets

    • Plug each piece of equipment back in, one by one, to determine the equipment causing the issue 

    • If troubleshooting does not resolve the problem, chat with a representative or contact us for assistance

I hear beeps when I pick up the receiver on my phone; I cannot dial out 

  • Check phones; a phone my be off the hook

  • Check cordless phones; they pick up signals from other phones, ham radios, baby monitors, etc.

  • Try a corded phone to determine if a cordless phone is experiencing interference

Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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