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Introduction
Resolution Steps
Wave agrees that consumers should have unfettered access to lawful content on the internet

  • Wave also understands how important personal privacy is to our customers and we are committed to maintaining our excellent record of protecting customer privacy. We adhere to a voluntary set of Internet service provider Privacy Principles that cover transparency, consumer choice, data security and data breach notification and are consistent with the Federal Trade Commission's long-standing Privacy Policy framework. Our privacy policy can be found online at https://residential.wavebroadband.com/

  • Wave doesn't block or throttle consumer access to lawful internet content

  • Wave doesn't resell consumers data to third parties

  • Wave doesn't engage in unlawful or anticompetitive discrimination against websites, streaming video services, and voice applications that may compete with traditional services we offer and we don't offer pay-for-priority services

  • Wave INVESTS in our network to give our customers the internet speed, capacity and services they want most

 

Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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