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Introduction

 

Resolution Steps


i-Guide (Motorola, Pace, Arris Boxes)

    1. Press Menu twice

    2. Select Settings (usually on second screen)

    3. Select Cable Box Setup 

    4. In the AC Outlet area, change the setting to:

      • Unswitched: outlet stays on when the converter turns off; recommended for newer TVs 

      • Switched: outlet cuts power to the TV when the converter turns off

    5. Note:  when turned back on, the TV may default to another input channel or volume level
 

Passport (Scientific Atlanta, Cisco Boxes)

    1. Press MENU twice to reach General Settings

    2. Select Accessories, then AC Outlet Use

    3. Set the AC Outlet field to: 

      • Always Off : no power to this outlet 

      • Always On: TV power stays on off when the converter turns off; recommended for newer TVs 

      • On with Set Top: TV power is off with the converter 

    4. Press OK / Sel on the remote to confirm the setting

    5. Note:  when turned back on, the TV may default to another input channel or volume level


Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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